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Last October, the Employee Forum of the University of New Carolina at Chapel Hill published a report about the effects of COVID-19 on university employees. It highlighted two overriding concerns: staff felt ignored, unheard and left out of communications, and they reported a culture of mistrust and fear. Nine months later, on the official return-to-campus date for employees, the forum released a second report summarizing employee perceptions about the return and lessons learned from the continuing pandemic’s impact. The second report’s findings were disappointingly similar to the first: continued opacity and a community wrestling with division.

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